University Student Complaint Management System

Posted: 16 January 2025

Free

About the Project

The University Student Complaint Management System (USCMS) is a comprehensive platform designed to enhance the efficiency and transparency of handling student complaints. It enables students to register complaints categorized by course or department, track their progress, and receive timely updates. Administrators and lecturers can review, manage, and resolve complaints seamlessly. The system features role-specific access for students, lecturers, and administrators, integrating modules such as complaint tagging, real-time comments, and status tracking. Its relational database structure links faculties, departments, courses, students, and complaints, ensuring streamlined workflows and effective resolution processes. With secure data handling and user-friendly interfaces, USCMS fosters accountability and improved communication between students and the university administration.

Project Requirements

Project Name	University Student Complaint Management System
Language	PHP
Database	MySql
Platform Type	Web Application
Software	Xamp

Installation Procedure

Step-by-Step User Guide for Running a Zipped Project in XAMPP

Extract the Zipped Project
- Locate the zipped project file (e.g., project.zip).
- Extract it to the htdocs directory in your XAMPP installation path (e.g., C:\xampp\htdocs\my_project).
Start XAMPP
- Open the XAMPP Control Panel.
- Start the Apache and MySQL services by clicking the Start buttons next to them.
Create the Database
- Open your web browser and navigate to http://localhost/phpmyadmin.
- Click New in the left sidebar, name the database (use the same name as the .sql file), and click Create.
Import the Database
- Click the name of the newly created database in phpMyAdmin.
- Select the Import tab, choose the .sql file from the project folder, and click Go.
Run the Project
- Open your browser and go to http://localhost/project_name.

Project-SourceCode

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